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lodecesa's avatar
lodecesa
Contributor
2 years ago

Run test on a dual monitor machine

I am encountering problems when running tests with TestComplete on my dual screen machine. In a test session, a few graphic elements are not identified if the TestComplete window is placed on one screen and the browser on the other. At the error "Unable to verify a value with the property checkpoint, because the target object does not exist," the image that is recorded is that of the two screens side by side where you can see TestComplete and the web page being tested. I can confirm that by selecting the "Highlight on Screen" command, the two elements are correctly identified.

 

Has anyone encountered a similar issue?

Keyword Tests
Object Recognition
Test Run
Web Testing

7 Replies

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  • rraghvani's avatar
    rraghvani
    Champion Level 3
    2 years ago

    What resolution are your using? I've had no issues using dual monitors at 1920 x 1080 using 100% scaling

    • lodecesa's avatar
      lodecesa
      Contributor
      2 years ago
      rraghvani wrote:

      What resolution are your using? I've had no issues using dual monitors at 1920 x 1080 using 100% scaling

      The main monitor has a resolution of 2560x1440 and the second one has a resolution of 1920x1200, both with 100% scaling. However, I do not understand how this is related to the problem I have described. Do you think this is a resolution problem?

  • rraghvani's avatar
    rraghvani
    Champion Level 3
    2 years ago

    I only asked because someone had issues using TC on a very high resolution, and TC doesn't work if scaling is not 100%.

     

    You mentioned "image that is recorded", are you verifying an image? Are you using any coordinates in your test?

     

    • lodecesa's avatar
      lodecesa
      Contributor
      2 years ago
      rraghvani wrote:

       

      You mentioned "image that is recorded", are you verifying an image? Are you using any coordinates in your test?

       

      No I don't use coordinates

  • rraghvani's avatar
    rraghvani
    Champion Level 3
    2 years ago

    You mentioned "image that is recorded", are you verifying an image?

    • lodecesa's avatar
      lodecesa
      Contributor
      2 years ago
      rraghvani wrote:

      You mentioned "image that is recorded", are you verifying an image?

      The picture in "Test Visualizer"

  • rraghvani's avatar
    rraghvani
    Champion Level 3
    2 years ago

    Out of curiosity, if you where to swap the windows around i.e. TestComplete and Browser. What's the outcome?