Forum Discussion
Reading from Excel fails ...
Hi,
How exactly you are reading? Screenshot/code snippet/etc.
- kevinkleint7 years agoContributor
I'm attempting to access data on a spreadsheet from a data-driven loop? There's really no code being used thus far in the process. Please let me know if you need anything else.
Thx,
Kevin
- tristaanogre7 years agoEsteemed Contributor
Verify something... what version of Office 2016 was installed? Was it the 32-bit version or the 64-bit version? The reason I ask is that TC 12.31 is still a 32-bit version application and can only see 32-bit drivers. If the Office upgrade removed the 32-bit drivers, then TC may not be able to access them.
Additionally, there are some windows/office updates out there that deprecated some of the old drivers of Excel. This actually "broke" some users of TC 12.40 (the 64-bit version of TC). It's possible that your recent upgrade of Office 2016 implemented the same patches that broke the drivers in later version of TC. In that case, I think that you will need to upgrade TC to the latest version in order to be able to access the information. This would be the case, also, with the 32-bit drivers as mentioned above.
Try upgrading a single machine to the latest version of TC (should be a free upgrade if your support contract is current) and see if that fixes the problem.
- kevinkleint7 years agoContributor
We implemented the 64-bit version of TC, but still received the same error. We are trying to find a 32-bit version of TC to see if that remedies the issue.
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