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Object Spy does not recognize my key actions Shift + CTRL + A inside a VMWare but it does remotely

Frequent Contributor

Object Spy does not recognize my key actions Shift + CTRL + A inside a VMWare but it does remotely

Object Spy does not recognize my key actions Shift + CTRL + A inside a VMWare but does it remotely. How do I fix that ? 

I run TC 12.6


Thank you


Community Hero

Are you running test complete on your host and trying to get to objects inside the VM, or are you saying you're running Test Complete inside the VM and are not able to?


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Esteemed Contributor

Depending upon the client that you're using to get to your VM, certain key combinations don't transfer over.  For example, typically CTRL-ALT-DEL doesn't transfer to the remote machine.  You may need to do some kind of key mapping to get the SHIFT-CTRL-A to be able to translate across to your VM.  The issue is not with TestComplete but with the technology used to access the VM's UI.

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Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
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Mysterious Gremlin Master
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Frequent Contributor

Inside my VM yes 😞 

Just to clarify, TestComplete is installed on the VM where you are testing?

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Frequent Contributor

Hi @Marsha_R, yes that's correct. TC is installed on each VM in my host.
SmartBear Alumni (Retired)

Hi @fazlook,


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If you still need the assistance, I recommend that you record a video of your screen demonstrating the issue. This will help the Community better understand the behavior you describe. You can use a simple Jing video recorder.

Tanya Yatskovskaya
SmartBear Community and Education Manager

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