Not able to Login with licensed User Name and password in TestComplete

Hi,

Thank for sharing the solution (Case #00538840 ), it was worked but once we close the application, we are facing the same issue, again we need to run the command, to open the application.

Issue:

After closing the application, if we double click on the application it's not opening instead it is asking for enter license key option as shown in the Screnshot1

If we click on the profile link, it’s not showing my mail id, I am attaching the screenshot for the same please investigate screenshot2 for your reference.

If I click on the link logout it’s not opening the Login page to enter mail id and Password, Directly it is asking for options to enter the license key for activation.

Can please help me to resolve the issue. Kindly do the needful.