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CGilbert's avatar
CGilbert
Contributor
4 years ago
Solved

Is there a way to roll back test complete to an earlier version?

I'm losing valuable time trying to work through things, it seems the self-heal extension is not part of the default package of test complete like it was in 14.30 so I need to roll back. Do I need to uninstall and reinstall or is there a way to just rollback. 

  • CGilbert's avatar
    CGilbert
    4 years ago

    Learned that is was a license issue, did not realize we had to deactivate the license on the system prior to imaging our system. Sean in Tech server was a great help and we are back up and running. 

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  • sonya_m's avatar
    sonya_m
    SmartBear Alumni (Retired)
    4 years ago

    Hi CGilbert !

    To use self-healing tests with TestComplete 14.40 and above, you need to have the Intelligent Quality add-on installed.

    Please make sure that the IQ add-on and self-healing extension are enabled in File -> Install Extensions menu.
    If the are enabled, check that this mode is on in Tools->Options->Engines->Name Mapping->Enable Self-Healing mode.

     

    If you are using a trial license, you have the Intelligent Quality add-on and you will be able to use self-healing for 14.50.

     

     

     

    • CGilbert's avatar
      CGilbert
      Contributor
      4 years ago

      I do not have it installed or activated and I came from 14:30 and it seems to be a payment option now. So that's a big frustrating being that my 30 programs do not run now without the Object not found popup, once I select retry it will run until the next instance will popup again. 

  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    4 years ago

    Hi,

     

    You must uninstall TestComplete first in order to rollback it to some previous version.

    Do not deactivate license during uninstall.

     

    • CGilbert's avatar
      CGilbert
      Contributor
      4 years ago

      Unfortunately, I had to reinstall windows and it was telling me my key is already activated, I'm working with Tech service now to fix the issue. 

      • AlexKaras's avatar
        AlexKaras
        Champion Level 3
        4 years ago

        Hi,

         

        > I had to reinstall windows

        Ah, in this case you had to deactivate all your licenses installed on this machine before reinstalling Windows.

        Hope that Support guys will solve this problem.