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I cannot select a object on screen even after adding the object class to MSAA option

hina
Occasional Contributor

I cannot select a object on screen even after adding the object class to MSAA option

Hi,

 

I cannot select a object on screen even after adding the object class to MSAA option. Please let me know what else can I do to achieve this.

When I record clicking the object, it just gives me the coordinates. Any help would be appreciated.

 

Thanks,

Hina

17 REPLIES 17
vinniew
Staff

Re: I cannot select a object on screen even after adding the object class to MSAA option

Hi @hina 

 

Is it the correct MSAA pattern you are using ?

 

If you are unsure then select the astrix and rerecord your test. 

 

You could also try the same with UI Automation, add your class class

 

https://support.smartbear.com/testcomplete/docs/reference/test-objects/controls/desktop/uia/index.ht...

 

Bare in mind the astrix may cause performance issues so its just to see if it works.

 

Now, it may be a derived class or custom class you are using. 


Check out how to add them here in the 

 

https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/object-map...

 

We could also look at using other approaches to interact with your control, for example OCR which would be alot better than Co ordinates

 

https://support.smartbear.com/testcomplete/docs/testing-with/object-identification/ocr/about.html

 

Aside from that I would recommend either reaching out to your SmartBear account manager/Representative, they book a call with an engineer to have a closer look or raise a ticket with support if they have more information. 

 

KR

 

Vinnie

ebarbera
Staff

Re: I cannot select a object on screen even after adding the object class to MSAA option

Hi @hina - 

 

Would you be able to take a screenshot and show the object spy after spying on the object? Sometimes there are ways outside of MSAA/UIA to dive deeper into the object based on the control type. 

 

Thanks, 


Emma

hina
Occasional Contributor

Re: I cannot select a object on screen even after adding the object class to MSAA option

Hi,

 

Below is the screenshot from object spy

 

hina_0-1638892113904.png

Thanks,

Hina

hina
Occasional Contributor

Re: I cannot select a object on screen even after adding the object class to MSAA option

I used the astrix and tried adding the class to UI Automation, nothing worked.

vinniew
Staff

Re: I cannot select a object on screen even after adding the object class to MSAA option

Hi @hina 

 

Have you tried adding custom controls to the mapped objects 

 

https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/object-map...

 

Its difficult to tell exactly what the issue is, however mapped objects shows you what objects TC support out of the box. 

 

MSAA/UIA extends what we support out of the box. 


Using mapped objects, you can then add additional classes, perhaps classes which derive from a supported classes or custom classes etc. 

 

Try it out, see you get on. 

 

Failing I would suggest arranging a call with an engineer potentially opening a support case. 

 

It will be easier to find out whats actually happening. 


Your SmartBear rep can arrange this

 

KR

 

Vincent

mattb
Staff

Re: I cannot select a object on screen even after adding the object class to MSAA option

Like Vincent said with UIA/MSAA,

But now could you try adding and enabling an asterisk in the Text Recognition current project property: https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/open-apps/...


hina
Occasional Contributor

Re: I cannot select a object on screen even after adding the object class to MSAA option

Under ObjectMapping, the "Add Class Name", "Add from screen" and "Remove Class Name" buttons are disabled, how can I enabled them.

vinniew
Staff

Re: I cannot select a object on screen even after adding the object class to MSAA option

Hi @hina 

 

You just need to select the object name and expand the list of objects. 

 

The add/remove controls will then be selectable 


Vinnie

hina
Occasional Contributor

Re: I cannot select a object on screen even after adding the object class to MSAA option

Also, does it matter if there are two objects with the same class name? Because I added the WndClass in MSAA, and it works for one object and doesn't work for the second object with the same class name.

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