Ask a Question

DropDown Issue

manojvishal666
New Contributor

DropDown Issue

I am using Keyword test and I have recorded a step with Dropdown. The element is getting selected but the dropdown is not getting closed.
I tried clicking on the page so that the dropdown will get closed. The issue here is it is not moving to next step until the dropdown is getting closed.

7 REPLIES 7
Marsha_R
Community Hero

If you select the dropdown and make a choice manually, does the dropdown close afterwards?


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame

Yes the dropdown closes when I select manually.

Let's see the test steps for this part of the test please.


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame

The test step here is to select the values from three dropdowns. The dropdown is not getting closed so Test pauses there and it fails there.

I'm asking for a screenshot from this area. A description does not always help because important details may be left out. We can't always see problems in our own code.

 

Marsha_R_0-1656603259883.png

 


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame

Please find the below screenshot.

manojvishal666_0-1656605272934.png

 

Does using Click instead of ClickItem work in there?


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
cancel
Showing results for 
Search instead for 
Did you mean: