Forum Discussion

marin's avatar
marin
Frequent Contributor
6 years ago

Chrome 69 extension for Test Complete 12.6.5545 available?

Hello all,   after updating from TC v.12.5 to 12.6 my Chrome tests are not working anymore on Chrome 69.0.3497.100  ("TestComplete Chrome Extension Is Not Installed or Is Disabled"). However, t...
marin's avatar
marin
Frequent Contributor

Hello Alex,

 

unfortunately it does not help - neither re-install of extension from the link nor subsequent reboot: Test Complete extension for Chrome will not be recognized and same error will be logged.

 

Any other suggestions?

 

Thanks,

 

Marin

marin's avatar
marin
Frequent Contributor
6 years ago

Hello all,

 

the source of the problem is found:

I have two monitors and Chrome browser was running on the different one (on primary) as Test Complete (on secondary). This scenario is apparently not possible. Only if Test Complete and Chrome are running on the same monitor the extension will be recognized and tests will run.


Is this a known issue?

 

IMO it is really a pitfall - if e.g. Firefox is used, it will be recognized no matter the monitor situation (either on a different monitor than Test Complete or on the same one). This is why it was confusing...

 

Regards,

 

Marin

  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    6 years ago

    Hi Marin,

     

    Thank you a lot for the update, much appreciated.

    I think it is worth to be reported to Smartbear.