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Chrome 66.0 unsupported extensions disabled

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Fimbultyr
Contributor

Chrome 66.0 unsupported extensions disabled

Hi guys,

 

I am currently struggling with the TestComplete Chrome Extension on my Server 2016 Machine.

 

Since i updated to Chrome 66.0 this machine causes errors during test execution because Chrome disables the SmartBear Test Extension.

 

The funny thing is, all other VMs do not suffer from the same issue even if they have Chrome 66.0 installed too.

(Win 10, 7, 8.1, 2012R2, 2012, 2008R2, 2008) 

 

If i start Chrome 66.0 manually with enabled extension, nothing happens.
The Extension wont get disabled and no issues with Chrome.

If i run TC/TE and Chrome is getting opened through the scripts the PopUp "Unsupported extensions disabled" will appear and Chrome disables the SmartBear Test Extension.

 

I tried reinstalling the Extension with and without Developer Enabled (in Chrome) but this did not work.

 

Would be great if someone can give me further ideas on how to solve this.

 

Cheers,

Constantin

1 ACCEPTED SOLUTION

Accepted Solutions
tristaanogre
Community Hero

Re: Chrome 66.0 unsupported extensions disabled

If TC/TE are being executed as a different user or "As Administrator", that opens a different profile for Chrome which might not have the extension enabled.  What I would do is let TC/TE open the browser and then manually enable the extension.  

If you continue to have problems with this, I think it would be better handled by SmartBear support directly https://support.smartbear.com/message/?prod=TestComplete


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available

View solution in original post

2 REPLIES 2
tristaanogre
Community Hero

Re: Chrome 66.0 unsupported extensions disabled

If TC/TE are being executed as a different user or "As Administrator", that opens a different profile for Chrome which might not have the extension enabled.  What I would do is let TC/TE open the browser and then manually enable the extension.  

If you continue to have problems with this, I think it would be better handled by SmartBear support directly https://support.smartbear.com/message/?prod=TestComplete


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available

View solution in original post

Fimbultyr
Contributor

Re: Chrome 66.0 unsupported extensions disabled

Hi Robert,

 

Yes you are right, thanks for the help.
Sometimes you cant see the forest for the trees.

I had TC connect to another user on the machine and there i could identify the misbehavior of the extension.
Simply reinstalled the extension as stated above and all green again.

 

Cheers,

Constantin

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