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marin's avatar
marin
Frequent Contributor
9 years ago
Solved

Adobe Acrobat Reader DC (15.0) process will not be displayed in object browser

Hello all,

 

has anybody encountered the problem with new Adobe Acrobat Reader DC (version 2015.009.20069) where it will not be displayed in the object browser window?

I see the Adobe process in the Windows task manager (AcroRd32.exe *32) , but for some reason it will not be showing in object browser in current Test Complete (11.11.1064.7):

 

acrobatReaderDCProcessNotShowing.jpg 

 

Any thoughts?

 

Many thanks for any hints,

 

Marin

 

  • kingsmartbear's avatar
    kingsmartbear
    9 years ago

    Hi Marin:

     

       It is working for me without any issue with following environment:

     

    1. TestComplete 11.20.1491.7 (Just updated this morning and no this kind of issue with previous versions)
    2. Windows 7 Service Pack 1
    3. Adobe Acrobat Reader DC 2015.009.20071

     Good luck,

     

    Allan

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  • kingsmartbear's avatar
    kingsmartbear
    Contributor
    9 years ago

    Hi Marin:

     

       It is working for me without any issue with following environment:

     

    1. TestComplete 11.20.1491.7 (Just updated this morning and no this kind of issue with previous versions)
    2. Windows 7 Service Pack 1
    3. Adobe Acrobat Reader DC 2015.009.20071

     Good luck,

     

    Allan

  • HKosova's avatar
    HKosova
    SmartBear Alumni (Retired)
    9 years ago

    Things to try:

    • Make sure TestComplete is running under the same user account as Acrobat.
    • If Acrobat is running as an Admin, run TestComplete as an Admin too.
    • Press the "Show System Processes" button on the Object Browser toolbar (the 3rd button from the left).
  • marin's avatar
    marin
    Frequent Contributor
    9 years ago

    Hello Allan and Helen,

     

    many thanks for the quick replies.

    It seems as if the update to 11.20 has fixed the problem - now Acrobat Reader DC  process will show in the object browser.

     

    Thanks again,

     

    Marin