Hello , em unable to connect with samsung galaxy s3 with testComplete. i have followed the guide and performed all steps carefully. like enable debugging mode, stay awake and unchecked app verification option.
i have run this command adb shell logcat -c too and got no error
Hello,
Pleas make sure that you are using the latest TestComplete version - v. 11.31.
If you see the same error, check whether the device is connected to ADB using the steps below:
1. On your computer, open the command-line prompt. To do that, press Win+R. This will invoke the operating system’s Run dialog box. In the dialog, type "cmd" (without quotes) and click OK.
2. In the command prompt, enter the "path\adb.exe" devices command:
\platform-tools\adb.exe devices
This will display a list of devices to which the Bridge is connected. The list displays device identifiers (a string of alphanumerical characters).
3. Check whether your device is on the list and let me know the results.
This information is also available in the "Using the ADB Devices Command" section of the Connecting TestComplete to Android Devices ( http://smartbear.com/viewarticle/74991/ ) article.
Thank you for reply.
the device is connected to ADB and shown in devices list.
Test Complete version is 11.31. 2420. 7
Thanks for checking this! I'ts strange that TestComplete doesn't see your device.
In this case, could you please contact our TestComplete Support Team to continue the investigation? You can reach out to them here: http://support.smartbear.com/product-list/
