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vinodjaju's avatar
vinodjaju
Occasional Contributor
5 years ago
Solved

mobile app shows failed hardening security check up on doing action using test complete

Not able to install mobile app using test complete ...

IN our mobile application we need to fill form and submit order...when we fill form and submit form using test complete 

app getting error "failed hardening security check"

 

Kindly help to check.

 

Mobile using : Huawai honor

 

  • sonya_m's avatar
    sonya_m
    5 years ago

    Hi vinodjaju, I see that you received a reply from our support engineers, let me copy it here:

     

    >>

    It seems that the cause of the issue is that your Android app uses some certificate which is required for the login process. When this Android app is being instrumented, the debug certificate overwrites yours.

    Thus, you can solve the issue in the following ways:
    1. You need to specify the developer certificate at the signing step in the Android Instrumentation wizard.
    2. Build your Android app in IDE:
    https://support.smartbear.com/testcomplete/docs/app-testing/mobile/android/preparing/instrumenting-apps/ide/android-studio.html

     

    Those certificates should be from your Android app and they should be generated by the developers of that app in Android Studio.

    <<

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  • BenoitB's avatar
    BenoitB
    Community Hero
    5 years ago

    As tC is quite system intrusive, perhaps app detect intrusion in memory and reject due to securty check as the message was told to you ?

    App must be set up properly for automation and secuirty controls must sometimes be reduced.

     

    • vinodjaju's avatar
      vinodjaju
      Occasional Contributor
      5 years ago

      even not able to install app using test complete ... i am using below code to install apk .

       

      Function LaunchPRAApp()

      On Error Resume Next
      LaunchPRAApp = True
      'Call Mobile.SetCurrent("KIW-L22")
      Set MObj = Mobile.Device
      Set packManagerObj = MObj.PackageManager
      Set packObj = packManagerObj.GetPackageFromAPK(GetEnvProperty("PRAAPKPath"))

      Mobile.Device.PackageManager.RemovePackage(packObj)

      if ( Not Mobile.Device.PackageManager.InstallPackage(packObj)) Then
      Log.Error("Something went wrong while installing the application.")
      LaunchPRAApp = False
      Project.Variables.logarray = "Something went wrong while installing the application."
      Exit Function
      End If

      • AlexKaras's avatar
        AlexKaras
        Champion Level 3
        5 years ago

        Hi,

         

        I have very little idea about what is the source for the "failed hardening security check" message, sorry for that.

        But I would like to note that the use of the On Error Resume Next at the beginning of a function is highly not recommended practice as it hides all problems until unrecoverable crash occurs. And this crash might happen far far away from the line that failed initially. (Though far not sure that this will help with your exact problem.)