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Testcomplete crash after second run mobile app from TestedApp

SOLVED
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Occasional Contributor

Testcomplete crash after second run mobile app from TestedApp

Hi all

 

When I re-launch the mobile app from TestedApp - TestComplete crashes

 

details:

 

1.Project - TestedApps - mob_app

2. Right click on mob_app

3. Run

4. When app was started on smartphone, repeat steps 1 - 3

In result: - TestComplete crash

 

Env: Win10, x64, rus

TC: 14.70, x64

Device: Sony Xperia Z5 Dual, Android 6.0.1

Android Studio: 4.1 (x64)

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Community Hero

Re: Testcomplete crash after second run mobile app from TestedApp

Hi,

 

Is there crash-dump window after TestComplete crashes that suggests to send crash report to Support?

I would recommend to send crash file and details that you provided if suggested. Otherwise - create a support case via the https://support.smartbear.com/message/?prod=TestComplete form.

 

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================

View solution in original post

2 REPLIES 2
Highlighted
Community Hero

Re: Testcomplete crash after second run mobile app from TestedApp

Hi,

 

Is there crash-dump window after TestComplete crashes that suggests to send crash report to Support?

I would recommend to send crash file and details that you provided if suggested. Otherwise - create a support case via the https://support.smartbear.com/message/?prod=TestComplete form.

 

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================

View solution in original post

Highlighted
Occasional Contributor

Re: Testcomplete crash after second run mobile app from TestedApp

I check the same on version 14.71 - Error was solved. 

 

Thanks!

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