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TestComplete not support Chrome Browser

SOLVED
hiepwork08
Contributor

TestComplete not support Chrome Browser

Hi,

I am using the following products:

Chrome version 90.0.4430.212 (Official Build) (64-bit)

TestComplete 14.81.217.7 x64

 

However, I am getting the message which says SmartBear Test Extension for Chrome is not enabled. TestComplete will not record any actions in Chrome until you enable it.

To do this, restart all you browser process, including background ones...

 

I have actioned the message but still the issue exists.

 

I have to issue with FireFox however.

 

1 ACCEPTED SOLUTION

Accepted Solutions
delink
New Contributor

Re: TestComplete not support Chrome Browser

If this is about Web testing (since this is posted in Mobile Applications), I had to overcome a quite similar issue with this warning.

 

Solution:

* Re-install TestComplete (the installation should reset the browser plug-in)

* Ensure the Chrome plug-in is automatically installed and enabled after the re-installation (works for Edge, etc. as well)

 

Generally, if you have issues with the browser plug-ins (group policies, unable to change config of the plug-in, etc.), just re-install TC.

View solution in original post

3 REPLIES 3
delink
New Contributor

Re: TestComplete not support Chrome Browser

If this is about Web testing (since this is posted in Mobile Applications), I had to overcome a quite similar issue with this warning.

 

Solution:

* Re-install TestComplete (the installation should reset the browser plug-in)

* Ensure the Chrome plug-in is automatically installed and enabled after the re-installation (works for Edge, etc. as well)

 

Generally, if you have issues with the browser plug-ins (group policies, unable to change config of the plug-in, etc.), just re-install TC.

View solution in original post

hiepwork08
Contributor

Re: TestComplete not support Chrome Browser

Oops must have selected the wrong settings. Question was for web-based testing on desktop not mobile.

I will give your suggestion a try.

sonya_m
Community Manager

Re: TestComplete not support Chrome Browser

Thank you @delink 

 

@hiepwork08 Did this work?


Sonya Mihaljova
Community and Education Specialist

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