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stein_oddvar_ra's avatar
stein_oddvar_ra
Contributor
4 years ago
Solved

"Server not started" error on master after successfull tests

Hi, We have started to get problems with our tests on one of our setups. Or setups consists of two slaves (running TestExecute) connected to a master (running TestComplete), and the tests are runni...
Distributed Testing
  • TanyaYatskovska's avatar
    TanyaYatskovska
    4 years ago

    Hi stein_oddvar_ra,

    I suppose this is a network issue. Try using the recommendations given in the Message - Verification failed help topic. Another possible solution is to use the IP address as a host name (instead of the network name).

     

    As far as I understand, all the tests are run successfully despite this error, right? You can also submit a request to our Support Team via our Contact Support web form - perhaps they can suggest more troubleshooting steps. 

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
4 years ago

Hi stein_oddvar_ra,

I suppose this is a network issue. Try using the recommendations given in the Message - Verification failed help topic. Another possible solution is to use the IP address as a host name (instead of the network name).

 

As far as I understand, all the tests are run successfully despite this error, right? You can also submit a request to our Support Team via our Contact Support web form - perhaps they can suggest more troubleshooting steps. 

  • stein_oddvar_ra's avatar
    stein_oddvar_ra
    Contributor
    4 years ago

    Hi,

     

    Thank you for the suggestion. The "Verification failed" is not relevant. When I try to verify the slave, the verification succeeds.

     

    When I try to run tests, the slave runs one or two tests, then stop. On the master, the error "Server not started" can be found.

     

    I will contact support.