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deactivated node locked license in one machine and try to install in other machine is getting error

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Nbabutc
Occasional Visitor
‎10-28-2020 08:38 AM
‎10-28-2020 08:38 AM

deactivated node locked license in one machine and try to install in other machine is getting error

Hi Guys,

I was uninstalled and deactivated in one machine, so I want to activate license into another machine, it showing key error,

 

anyone can please help in this.

Many Thanks

Naresh

nbabutc@gmail.com

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sonya_m
Community Manager Community Manager
Community Manager
‎10-29-2020 11:46 PM
‎10-29-2020 11:46 PM

Re: deactivated node locked license in one machine and try to install in other machine is getting er

Thank you Alex!

 

@Nbabutc I would still recommend going to support with this, since this is license-related. 


Sonya Mihaljova
Community and Education Specialist

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2 REPLIES 2
AlexKaras
Community Hero
Community Hero
‎10-28-2020 11:30 AM
‎10-28-2020 11:30 AM

Re: deactivated node locked license in one machine and try to install in other machine is getting er

Hi,

 

If I remember it correctly, after license deactivation you must navigate to your User Portal at my.smartbear.com and generate a new license key.

 

P.S. What is the text of the error?

 

Regards,
  /Alex [Community Hero]
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official answer from SmartBear Software.
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sonya_m
Community Manager Community Manager
Community Manager
‎10-29-2020 11:46 PM
‎10-29-2020 11:46 PM

Re: deactivated node locked license in one machine and try to install in other machine is getting er

Thank you Alex!

 

@Nbabutc I would still recommend going to support with this, since this is license-related. 


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

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