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bealefay's avatar
bealefay
Visitor
5 years ago
Solved

application freeze

Hello! The problem is that after I press these buttons a new applicaiton window appears(do not know why, but it is csrss.exe dialog box) and after we press Okay on that form the main application unf...
  • BenoitB's avatar
    5 years ago

    Find the cause of this unexpected windows:

    Normally crss.exe is linked to the management of user mode in Windows and it depend of sms process (session management).

    Its a Windows internal process.

    Does your application is runned into a specific user mode or in it's internal it modify user mode level ?

    Perhaps sign of a misconception or security hole of the app.

     

    React:

    While the cause is not found, developp a specific click method that you call instead of standard click.

    In this method, use low level click instead of object click, add a timeout watchdog, add a crsss Windows management (detect and close) and voila !

     

    To do low level click, i share my method on this forum:

    https://community.smartbear.com/t5/TestComplete-General-Discussions/My-low-level-click-shared-to-all/m-p/198308