Hi,
Thank you for the information and investigation results provided. Hopefully, they will either help somebody or other Community members will update this thread with their experience.
For your case, in order to get faster and official reply, I would recommend to contact Support directly via the https://support.smartbear.com/message/?prod=TestComplete form.
I also will appreciate it if you update this thread with the results of your communication.
IT could, possibly, have something to do with the IP Port that the license server uses. With Work network or Home network, Windows does a slightly different level of security.
SmartBear Support helped me. There's a new Sentinel driver solving the problem.
As a workaround this driver can be installed manually:
-Go to: https://sentinelcustomer.gemalto.com/sentineldownloads/
-Download “Sentinel HASP/LDK - Command Line Run-time Installer”
-Extract all files
-Open command prompt as an administrator
-Shift+Right-click “hasplms.exe” (or “haspdinst.exe”) and select “Copy as Path”
-Paste the file path into command prompt -Paste the path of the executable and add “-r -kp” as parameters. Run the command.
-Paste the path of the executable again but instead add “-i” as a parameter instead. Run the command.
The updated Sentinel driver will be included in a future version of TestComplete.
Expected release date is August 2018.
Regards
Maurus
