Forum Discussion

mgroen2's avatar
mgroen2
Super Contributor
7 years ago

Where is Smartbear's transparancy, TestComplete's roadmap, follow-up on Feature Requests

As you can read here and here, we've had discussions on this before.   Current status (January 8th, 2018):    416 New Ideas 14 Accepted for Discussion; 10 Selected for Development; 1 Postpone...
prashantmohan's avatar
prashantmohan
Staff
7 years ago

Dear Mathijs,

 

Thank you for reaching out to us.

My name is Prashant Mohan and I am the Product Manager for TestComplete. I totally understand your concerns about transparency as far as feature requests are concerned, and we are working on fixing this issue over the next few weeks. We receive feature requests from a variety of forums – community, support, customers, and sales – and prioritize them based on value to customers, effort to build and impact to business.

 

I assure you that we are working on improving the process that will benefit our customers and increase transparency. Please feel free to contact me directly if you have any other concerns, and I’ll be happy to address them.

 

Marsha and Robert, I really appreciate your support for the SmartBear team. TestComplete wouldn't' be the product it is without your feedback and presence in the community.

 

Again, I apologize for dropping the ball as far as feature requests are concerned and I will make sure to correct this going forward.

 

Thanks,

Prashant Mohan

Product Manager, TestComplete

  • mgroen2's avatar
    mgroen2
    Super Contributor
    7 years ago
    prashantmohan wrote:

    Dear Mathijs,

     

    Thank you for reaching out to us.

    My name is Prashant Mohan and I am the Product Manager for TestComplete. I totally understand your concerns about transparency as far as feature requests are concerned, and we are working on fixing this issue over the next few weeks. We receive feature requests from a variety of forums – community, support, customers, and sales – and prioritize them based on value to customers, effort to build and impact to business.

     

    I assure you that we are working on improving the process that will benefit our customers and increase transparency. Please feel free to contact me directly if you have any other concerns, and I’ll be happy to address them.

     

    Marsha and Robert, I really appreciate your support for the SmartBear team. TestComplete wouldn't' be the product it is without your feedback and presence in the community.

     

    Again, I apologize for dropping the ball as far as feature requests are concerned and I will make sure to correct this going forward.

     

    Thanks,

    Prashant Mohan

    Product Manager, TestComplete

    prashantmohan I have just sent you a private message.