Hi expert,
We have run the tests using TestExecute 11.2 in win 10 machine. We found there is one popup dialog to show consistently in this test machine. "SmartBear Debug Helper Library has stopped working". The same tests has run for long time in other test machines with win7 or win8 and we havn't observe such failures. Could you help to figure out the possible reasons?
Thanks,
Liping
Hi Liping,
I’ve found that one of our users faced a similar issue – disabling the "Enable support for testing Windows Store applications (requires restart)" (https://support.smartbear.com/viewarticle/74212/ ) option helped in that case. Please check this out.
Thanks Tanya,
I have disabled this item in TestComplete following the instructions and rebooted the machine and restart our test agent. This popup dialog still shows consistently. Any other hints or do I miss anything?
Liping
Hi Liping,
If this suggestion doesn't help, I recommend that you contact our TestComplete Support Team to investigate the behavior. You can reach out to them here: http://support.smartbear.com/product-list/
