TestComplete Name Mapping Issues - Microsoft Dynamics CRM 2016

Question

Hello,&nbsp;I have been trying to automate our MS Dynamics 2016 application with TestComplete for a few months and keep running into issues with object identification.&nbsp;I reviewed this thread and it is suggested that Microsoft UI Automation be used to help with identifying objects:&nbsp; https://community.smartbear.com/t5/TestComplete-General-Discussions/Microsoft-Dynamics-Name-Mapping-Problem/td-p/82286&nbsp;However, our CRM application is a web application. We only have a license for Web Testing because we only develop web applications at my company but it seems like the UI Automation functionality is only available through the Desktop Module according to this article: https://support.smartbear.com/testcomplete/docs/testing-with/object-identification/improving/using-ui-automation/index.html. We looked into getting a Desktop license and it looks like we need an exe to drop into TestComplete to map the objects but like I said above, our MS CRM system is a web application so no exe exists. Can anyone shed any light on how to make object identification work smoother for MS CRM in TestComplete?&nbsp;&nbsp;Current behavior we are seeing is significant delays in object recognition (2-3 minutes per step) which is making it basically unusable. I have tried mapping additional parent objects to improve the object recognition performance but I haven't seen a significant improvement after doing so. Any help would be appreciated!&nbsp;&nbsp;

marsha_r · Answer

Let's see an example of the code that runs slow and the name mapping that relates to it.&nbsp;&nbsp;

vondie · Answer

Here are some screenshots of the Keyword Test in question and the name mapping/object browser for the test. I am having issues starting on the textboxFirstnameI field and it continues for the remainder of the test.&nbsp;

marsha_r · Answer

I see Extended Find selected for many of your objects.&nbsp; That can certainly add to the search time.&nbsp; This link can help you reduce some of that:
&nbsp;
https://support.smartbear.com/testcomplete/docs/testing-with/object-identification/name-mapping/managing/modifying/extended-search-criteria.html

vondie · Answer

Thanks for the reply! I tried different variations with having all of the textbox objects Extended Find unchecked and leaving everything else checked, leaving textbox objects Extended Find checked and the parent levels unchecked and it seems to get worse if I turn Extended Find off for any of the objects. I have also tried this from the link that you sent without seeing a performance improvement:&nbsp;&nbsp;Searching for objects in large applications may take a long time. If you get warnings in the test log that a search takes too much time, try doing the following:Add more objects to the object’s parent hierarchy in the Mapped Objects tree to narrow the search. For instructions, see&nbsp;About the 'Search for a Mapped Object Took Too Much Time' Warning.&nbsp;

marsha_r · Answer

Have you tried contacting Support?&nbsp; You can use this link:
&nbsp;
https://support.smartbear.com/testcomplete/

Forum Discussion

TestComplete Name Mapping Issues - Microsoft Dynamics CRM 2016

7 Replies

Related Content

Microsoft Dynamics NAV Windows Desktop object recognition

TestComplete can't detect elements in Microsoft WebView2 window

TestComplete dynamic objects

TestComplete with Microsoft Chromium Edge

Microsoft Dynamics CRM dropdown list troubles

Recent Discussions

Test case randomly fails with "parent object was not found"

Does TC have a .within() method similar to Cypress.io?

SessionCreator /Timeout option not firing EventControl_OnTimeout

testcomplete feature Intelligent Quality Add Ons

Object Browser does not display WPF DataGridCell Border