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TestComplete Freezes after lastes upgrade

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TestComplete Freezes after lastes upgrade

There is an issue going on after latest update was applied.

tested on 2 different machines: one having windows 7 another 10.

The problem is after running a test when you try to go back to your test and edit it the mouse actions would not do anything.

 

For example:

1. Run a test

2. Click on "append to test" or "double click on any item in a test to edit it" etc 

 

then have to restart testcomplete for it to be able to be 'editable' again.

 

Please check

4 REPLIES
Community Hero

Re: TestComplete Freezes after lastes upgrade

Under Tools -> Current Project Properties -> Playback, there is an option to disable mouse.  do you have that checked?

 

If so, try unchecking it.

 

It's possible that this MIGHT not be getting set properly at the end of a test run.  I can't say for sure, but that's what it sounds like.  If unchecking that fixes your problem, I would report it directly to SmartBear at https://support.smartbear.com/message/?prod=TestComplete


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

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Community Leaders Program
Contributor

Re: TestComplete Freezes after lastes upgrade

hi,

nope

Contributor

Re: TestComplete Freezes after lastes upgrade

Solution - reset docking

Community Hero

Re: TestComplete Freezes after lastes upgrade

Ah!  So, it wasn't that TC was "frozen" but that there was a modal form or panel or something that was undocked and off the screen or something and that was causing the tool to not respond.  Good to know!  Any idea what panel it was?


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Extensions available
Community Leaders Program
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