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TestComplete Crashes with error in tcCore.dll file

Subbulakshmi
Frequent Contributor

TestComplete Crashes with error in tcCore.dll file

Hi,



When Executing use case in testcomplete for long time, we are getting error message, "TestComplete has encountered problem with tcCore.dll". Please find the execution environment details below:



OS: Windows 7, 64-bit, English OS

TestComplete Version: TestComplete 9.3.1



I have attached the screenshot of error message and the task manager(Process memory) with the query.



Could you please check and revert back ASAP, as it is a blocking issue.
Regards,
Subbulakshmi
1 REPLY 1
tristaanogre
Community Hero

RE: TestComplete Crashes with error in tcCore.dll file

Mission critical blocking errors will most likely get better and faster response using the customer support message http://support.smartbear.com/message/?prod=TestComplete.  You can do so directly from the error message by selecting the first check box as well.



Most likely, the data dump that this error will send to SmartBear folks will give them the information they need to help you.






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