cancel
Showing results for 
Search instead for 
Did you mean: 

TestComplete 12.3 crashes on saving the project suite

SOLVED
Highlighted
Occasional Contributor

TestComplete 12.3 crashes on saving the project suite

Hello,

 

since I upgraded to Testcomplete 12.3, sometimes when I click on the 'Safe' button in TestComplete, it crashes. There is no error message, TestComplete just closes.

 

Is there a log where one could see why TestComplete crashed all of a sudden?

 

I'm using Windows 10 Creators Update.

 

Yours sincerely

Christoph

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Occasional Contributor

Re: TestComplete 12.3 crashes on saving the project suite

Hi,

 

thank you for your advice, in the manual to sending in a bug report there is a description of the ReportGenerator.exe tool. I created a bug report and attached my generated error report.

 

Yours sincerely

Christoph

View solution in original post

3 REPLIES 3
Highlighted
Community Hero

Re: TestComplete 12.3 crashes on saving the project suite

This sounds like an issue better raised with the customer service team at https://support.smartbear.com/message/?prod=TestComplete


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
Highlighted
Occasional Contributor

Re: TestComplete 12.3 crashes on saving the project suite

Hi,

 

thank you for your advice, in the manual to sending in a bug report there is a description of the ReportGenerator.exe tool. I created a bug report and attached my generated error report.

 

Yours sincerely

Christoph

View solution in original post

Highlighted
Occasional Contributor

Re: TestComplete 12.3 crashes on saving the project suite

Hello,

 

just for your information, my problem has been solved by the TestComplete Team by sending me a Patch File.

 

Best regards

Christoph