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Test Visualizer doesn't capture screenshot for any user action

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Occasional Contributor

Test Visualizer doesn't capture screenshot for any user action

Hi,

 

While recording, Test Visualizer is unable to capture any screenshots for any of the user actions. I have attached a screenshot of the same and Test Visualizer settings that I have in Project Properties.

 

Version: 12.42.3048.7 x64

Window 7

1 ACCEPTED SOLUTION

Accepted Solutions
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Occasional Contributor

Re: Test Visualizer doesn't capture screenshot for any user action

Hi All,

 

Thanks for all the recommendations, but the issue was with the default location(somewhere in the network) where the screenshots were saved and TestComplete was unable to fetch the files from that location. I saved the project in local machine and now Test Visualizer displays all the screenshots.

 

Thanks.

View solution in original post

5 REPLIES 5
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Community Hero

Re: Test Visualizer doesn't capture screenshot for any user action

Well, it looks like they are getting captured... but what appears to be happening is that the actual files aren't being properly saved... what I'm seeing are "broken links" in the Visualizer.  A quick test on my environment... works fine so it's something specific to your environment, situation, etc...

 

Question: Is this screenshot IMMEDIATELY after recording or is this opening the project after having recorded on a previous day?  The reason I ask is that if it's from a previous day, it COULD be that the image files themselves are not being checked in to your source control and your source directory got refreshed.  


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
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Occasional Contributor

Re: Test Visualizer doesn't capture screenshot for any user action

Thanks for your reply.

This happens as soon as I finish a recording. I tried to uninstall TestComplete and again install it, but this issue still persists.

Highlighted
Community Hero

Re: Test Visualizer doesn't capture screenshot for any user action

It could be a permissions problem with your environment.  The visualizer images are saved to a subfolder of where the test code is stored so it's entirely possible that something is blocking the save of those images.


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
Highlighted
Community Hero

Re: Test Visualizer doesn't capture screenshot for any user action

Visualizer files are pretty big.  Do you have enough space on the drive for them to be saved?

Highlighted
Occasional Contributor

Re: Test Visualizer doesn't capture screenshot for any user action

Hi All,

 

Thanks for all the recommendations, but the issue was with the default location(somewhere in the network) where the screenshots were saved and TestComplete was unable to fetch the files from that location. I saved the project in local machine and now Test Visualizer displays all the screenshots.

 

Thanks.

View solution in original post

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