Forum Discussion
What version of TE are you running? What operating system? How much data are you writing to the logs?
That last question is especially important because if you're writing a LOT of information out to the logs (screenshots, messages, etc) it makes for very large logs and, when you stop a test, it needs to write it to disk.
Hi Robert,
I am running TE Version: 12.60.5545.11
Logsize is around 16-64MB.
My Host Machine is Win2012R2.
Client Machines are:
Win 7 x64/x86
Win8.1x64/x86
Win10 x64/x86
Win2008 x86
Win2008R2 x64
Win2012 x64
Win2012R2 x64
Win2016 x64
Client Machines that fail mostly are Win7 x64, Win10 x64, Win2008 x86
I have set my Projects to Stop on Error.
I can rarely reproduce the behaviour with TC while i am looking at the runstate in the networksuite.
Sometimes the Machine connection seems to get lost during Synchronization <Internal> or directly when a machine runs into an error and stops the test.
I even encountered issues with Synchronization Points in my Projects, with 6 Machines running in parralel the Networksuite sometimes misses 1 or 2 Machines so i had to implement Timeouts.
For me it feels like the Networksuite is just unreliable and loses connection leading to a deadloop while synrchonizing or fetching results.
Cheers,
Constantin
- TanyaYatskovska6 years agoSmartBear Alumni (Retired)
Hi Fimbultyr,
If you can reproduce this issue, I recommend that you contact our Support Team:
http://support.smartbear.com/message/?prod=TestComplete
They will need to investigate this issue.
Thanks.
- Fimbultyr6 years agoContributor
Hi Tanya,
Yes i think this is the only solution.
I tested a few thinks like switching the connection type from RDP to Console, but i can still reproduce the issue on my machines.
It looks like TC/TE runs in a Deadloop if the connection to a remote host cant be established or gets disconnected.
I could reproduce this with a new Machine with Server 2019 where my Firewall Ports were not configured.
I started the Networksuite, and during "Initializing" the Prozess freezes and cant be stopped.
As soon as i enable the Ports, TE is able to Stop the Test.
This is somehow a quite problematic behavior for a Network Test.
I will keep you updated as soon as i get results from Support.
Cheers,
Constantin
- TanyaYatskovska6 years agoSmartBear Alumni (Retired)
Hi Constantin,
We will be waiting for the solution you'll find together with the Support Team.
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