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Resolution issues when running on remote desktop

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eranda
Occasional Contributor
‎10-02-2018 04:46 PM
‎10-02-2018 04:46 PM

Resolution issues when running on remote desktop

Hi ,

 

I have my test cases automated and when i run them on my machine, they work fine. When i try to log in remotely, the resolution changes and they fail. 

 

Any reccommendation greatly appreciated. 

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3 REPLIES 3
AlexKaras
Community Hero
Community Hero
‎10-03-2018 03:22 AM
‎10-03-2018 03:22 AM

Re: Resolution issues when running on remote desktop

Hi,

 

You must not use hardcoded absolute coordinates in your test code but operate with objects found by TestComplete (windows, buttons, etc.).

 

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
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eranda
Occasional Contributor
‎10-03-2018 12:42 PM
‎10-03-2018 12:42 PM

Re: Resolution issues when running on remote desktop

I am actually using objects. Only when i scroll down, its using coordinates, because cant find an object.

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AlexKaras
Community Hero
Community Hero
‎10-04-2018 03:58 AM
‎10-04-2018 03:58 AM

Re: Resolution issues when running on remote desktop

Hi,

 

Can you provide more details? Type of the tested application? Version of TestComplete? Code snippet? Error message? Screenshot? Anything else that you are usually provide to your developers when report a problem.

 

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================
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