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Problem with closing test program during use TestComplete

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New Contributor

Problem with closing test program during use TestComplete

Hello,

We are testing Delphi application with TestComplete.

 

Every time we go to Object Browser and try to expand properties of object of class ‘THSListGrid’ in any window, the program closes (no error report when closing, program just closes).

 

  1. Properties tab is OK, but an error message appears (in attachement)
  2. When we go to „Fields” tab, the program closes

The same problem with Object Spy. When we try to spy any objest of class "THSListGrid" our tested app close.

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager

Re: Problem with closing test program during use TestComplete

Hi @darktremor,

 

Please make sure that your application was properly prepared for testing. The application should be built along with the debug information. Refer to the following articles and those related for more information:

https://support.smartbear.com/testcomplete/docs/app-testing/desktop/delphi/index.html

 

If the issue appears anyway,  follow the steps below to collect the crash report and send it to the Support Team - it will help them investigate the issue:

  1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.
  2. Select the "Launch/attach to TestComplete" option.
  3. Run another instance of the Report Generator tool.
  4. Select the "Track application launch" option, specify your application executable name and click Next. The Report Generator tool will wait until the application is launched and then will track all events in it.
  5. Reproduce the problem.
  6. Click the "Generate..." button in all instances of the Report Generator tool and save reports to a local folder.
---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!

View solution in original post

3 REPLIES 3
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Community Hero

Re: Problem with closing test program during use TestComplete

Let's start with the basics.  What version of TestComplete are you running and what version of Delphi is the application developed in?


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
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Highlighted
New Contributor

Re: Problem with closing test program during use TestComplete

Test Complete ver. 12.50 but same problem on 14

Delphi ver. 10.2

Highlighted
Community Manager

Re: Problem with closing test program during use TestComplete

Hi @darktremor,

 

Please make sure that your application was properly prepared for testing. The application should be built along with the debug information. Refer to the following articles and those related for more information:

https://support.smartbear.com/testcomplete/docs/app-testing/desktop/delphi/index.html

 

If the issue appears anyway,  follow the steps below to collect the crash report and send it to the Support Team - it will help them investigate the issue:

  1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.
  2. Select the "Launch/attach to TestComplete" option.
  3. Run another instance of the Report Generator tool.
  4. Select the "Track application launch" option, specify your application executable name and click Next. The Report Generator tool will wait until the application is launched and then will track all events in it.
  5. Reproduce the problem.
  6. Click the "Generate..." button in all instances of the Report Generator tool and save reports to a local folder.
---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!

View solution in original post