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Pres sales question, but sales does not respond...

SOLVED
kf
New Contributor

Pres sales question, but sales does not respond...

I had a question about TestComplete so I reached out to sales 12/31 and I got a reply from someone that asked me to fill out a form about myself. I did and I sent it back. And then.....nothing.

A week later I emailed again asking if I could get a reply. And....nothing.


Since then I found my answer to that question on this very helpful forum. But I have a new pre sale question. Where do I go to get it answered please? info@smartbear.com is not working (for me at least). It did not go to spam. I got the one reply from SmartBear and silence since then. 


I just want to know the after year 1 costs for the products I am looking at: 
-Node locked TestComplete for Desktop 
-TestExecute

Thank you!

2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Manager

Re: Pres sales question, but sales does not respond...

Hi @kf,

 

info@smartbear.com should work. It's strange that you didn't get a response.

 

Could you please submit the "Sales Inquiry" request from this page?

https://support.smartbear.com/message/?prod=TestComplete

 

In the meantime, I'll try to find your account manager and ask her to contact you.

 

Sorry for the inconvenience.

 

---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!

View solution in original post

Community Manager

Re: Pres sales question, but sales does not respond...


@kf wrote:
...
Since then I found my answer to that question on this very helpful forum.
...

BTW, thanks for such great feedback about the Community Smiley Happy

---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!

View solution in original post

4 REPLIES 4
Community Hero

Re: Pres sales question, but sales does not respond...

@TanyaGorbunova Hey, Tanya...  anyone from sales care to answer this?


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
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I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
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Extensions available
Community Manager

Re: Pres sales question, but sales does not respond...

Hi @kf,

 

info@smartbear.com should work. It's strange that you didn't get a response.

 

Could you please submit the "Sales Inquiry" request from this page?

https://support.smartbear.com/message/?prod=TestComplete

 

In the meantime, I'll try to find your account manager and ask her to contact you.

 

Sorry for the inconvenience.

 

---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!

View solution in original post

Community Manager

Re: Pres sales question, but sales does not respond...


@kf wrote:
...
Since then I found my answer to that question on this very helpful forum.
...

BTW, thanks for such great feedback about the Community Smiley Happy

---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!

View solution in original post

kf
New Contributor

Re: Pres sales question, but sales does not respond...

Thank you Tonya! Yes I have heard from him and have my answer now. 
This forum has been excellent for finding answers.