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Pres sales question, but sales does not respond...

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kf
New Contributor

Pres sales question, but sales does not respond...

I had a question about TestComplete so I reached out to sales 12/31 and I got a reply from someone that asked me to fill out a form about myself. I did and I sent it back. And then.....nothing.

A week later I emailed again asking if I could get a reply. And....nothing.


Since then I found my answer to that question on this very helpful forum. But I have a new pre sale question. Where do I go to get it answered please? info@smartbear.com is not working (for me at least). It did not go to spam. I got the one reply from SmartBear and silence since then. 


I just want to know the after year 1 costs for the products I am looking at: 
-Node locked TestComplete for Desktop 
-TestExecute

Thank you!

2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Manager

Re: Pres sales question, but sales does not respond...

Hi @kf,

 

info@smartbear.com should work. It's strange that you didn't get a response.

 

Could you please submit the "Sales Inquiry" request from this page?

https://support.smartbear.com/message/?prod=TestComplete

 

In the meantime, I'll try to find your account manager and ask her to contact you.

 

Sorry for the inconvenience.

 

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others.↓↓↓↓↓
Community Manager

Re: Pres sales question, but sales does not respond...


@kf wrote:
...
Since then I found my answer to that question on this very helpful forum.
...

BTW, thanks for such great feedback about the Community Smiley Happy

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others.↓↓↓↓↓
4 REPLIES 4
Community Hero

Re: Pres sales question, but sales does not respond...

@TanyaGorbunova Hey, Tanya...  anyone from sales care to answer this?


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
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Community Manager

Re: Pres sales question, but sales does not respond...

Hi @kf,

 

info@smartbear.com should work. It's strange that you didn't get a response.

 

Could you please submit the "Sales Inquiry" request from this page?

https://support.smartbear.com/message/?prod=TestComplete

 

In the meantime, I'll try to find your account manager and ask her to contact you.

 

Sorry for the inconvenience.

 

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others.↓↓↓↓↓
Community Manager

Re: Pres sales question, but sales does not respond...


@kf wrote:
...
Since then I found my answer to that question on this very helpful forum.
...

BTW, thanks for such great feedback about the Community Smiley Happy

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others.↓↓↓↓↓
kf
New Contributor

Re: Pres sales question, but sales does not respond...

Thank you Tonya! Yes I have heard from him and have my answer now. 
This forum has been excellent for finding answers.

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