Forum Discussion

peejay1977's avatar
peejay1977
Occasional Contributor
4 years ago
Solved

Object recoginition completely failing

Hi all,   It's been a while since I've used TestComplete and our maintenance subscription has lapsed. I have an urgent need to fire it up and rerun some tests I wrote a while back but for some reas...
Name Mapping
tristaanogre's avatar
tristaanogre
Esteemed Contributor

Which version of TestComplete 14 are you using?  Depending upon the version and the versions of Firefox and Chrome, you may need to patch it.

 

For Chrome, you can check here for the appropriate patch.

https://support.smartbear.com/downloads/testcomplete/chrome-patches/

 

For Firefox, check here.

 

https://support.smartbear.com/downloads/testcomplete/firefox-patches/

 

Note that for Firefox, patches are ONLY available for TestComplete 14.40 so if you're running an earlier version of TestComplete, you will need to contact SmartBear support directly.

peejay1977's avatar
peejay1977
Occasional Contributor
4 years ago

I think you've hit the nail on the head, I have 14.20.2175.7 as this is the latest we can use. But the software itself has already downloaded those patches as they exist. I would have expected it not to even download them automatically if it couldn't use them. Thats a shame!

 

I'll have to speak to our accounts team as they didn't renew due to not knowing if we were going to use the product anymore but I assumed I could still use it on the older version for now, but it seems not.