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Keyword Editor shows disabled statements in bigger Letters

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New Contributor

Keyword Editor shows disabled statements in bigger Letters

In a new installed TestComplete (14.3) Keyword Editor shows Disabled Statements and Comments in much bigger letters than other statements (see screenshot).

 

On an other System i did an Upgrade (14.2 --> 14.3)  and all statements are shown with identical letter-size.

I tried setting export import from old to new system, but it did not help.
Is there a facility to define letter-size for different statements?

George

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Community Manager

Re: Keyword Editor shows disabled statements in bigger Letters

Thank you tristaanogre! 

 

Hi @HGB , I’d recommend creating a support case regarding this issue. Our support team will look into this situation deeper and perhaps they can give you a solution. 


Sonya Mihaljova
Community and Education Specialist
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View solution in original post

4 REPLIES 4
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Community Hero

Re: Keyword Editor shows disabled statements in bigger Letters

Check your DPI settings on your system and make sure it's at 100% and not some odd setting.  Scaling and such sometimes has effects like this on TestComplete


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
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New Contributor

Re: Keyword Editor shows disabled statements in bigger Letters

First TestComplete Version 12.42 does not show this behavior on the same machine.

 

This is an virtual Machine, I only connect via RDP, therefore I can't check or change scaling .
But scaling should not be "exotic", there are hundreds of identical Systems in use in our company.

(And the service provider for all our virtual systems is not even telling me the setup-values,

there is no problem with Microsoft-Applictions.

On the other physical machine I tried different scalings 100, 125, 150%.
There Keyword Editor appearance is always fine - regardless the chosen scaling.

 

So the appearance problem might be releated to "virtual system" settings, but I really cant check.

George

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Community Hero

Re: Keyword Editor shows disabled statements in bigger Letters

Let me put it this way:

 

Generally speaking, this is not a universal problem.  I'm not experiencing it with 14.3 and neither are others.  Therefore, it seems that this is an environmental thing with your particular set up.  Whether or not it is something that SmartBear needs to correct, we still need to troubleshoot to figure out WHAT about your environment is different so that SmartBear will be able to effect a solution.

 

It sounds like you've verified that it's something specific to your particular VM environment vs your other environments.  So, it's a matter of figuring out what.


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
Highlighted
Community Manager

Re: Keyword Editor shows disabled statements in bigger Letters

Thank you tristaanogre! 

 

Hi @HGB , I’d recommend creating a support case regarding this issue. Our support team will look into this situation deeper and perhaps they can give you a solution. 


Sonya Mihaljova
Community and Education Specialist
Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

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