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Issue with Azure Test Mapping

SOLVED
CliffSE
Visitor

Issue with Azure Test Mapping

Hi,

 

I am using the new feature as of 9/11 that allows for Test cases to be mapped to Azure test management directly from TestComplete, but I am receiving a pop up error message on running TestComplete every time now.  Picture of the pop up included.  Is anyone else having trouble with the TChookX86.exe process on opening TestComplete?  I realize I might be on the front end of utilizing this feature.  Any idea on ways to resolve it yet?

1 ACCEPTED SOLUTION

Accepted Solutions
TanyaYatskovska
Community Manager

Re: Issue with Azure Test Mapping

Hi @CliffSE,

 

I see that you've contacted the Support team and they provided you with the solution. Let me post their replies here in case somebody else faces this issue:

This issue is usually caused by antivirus software blocking the file. Please check the antivirus software on your machine to see whether any files are being quarantined at the moment. If the TCHookX86.exe file is mentioned there, please whitelist it.

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

3 REPLIES 3
Marsha_R
Community Hero

Re: Issue with Azure Test Mapping

I suggest that you contact Support directly for this issue.  Here's the link:

https://support.smartbear.com/message/?prod=TestComplete

tristaanogre
Community Hero

Re: Issue with Azure Test Mapping

I have seen some people notice that their security software/malware scanner removes that file.  You need to add it as an exception and reinstall TestComplete/TestExecute


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TanyaYatskovska
Community Manager

Re: Issue with Azure Test Mapping

Hi @CliffSE,

 

I see that you've contacted the Support team and they provided you with the solution. Let me post their replies here in case somebody else faces this issue:

This issue is usually caused by antivirus software blocking the file. Please check the antivirus software on your machine to see whether any files are being quarantined at the moment. If the TCHookX86.exe file is mentioned there, please whitelist it.

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

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