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Incorrect OS Info from Sys.OSInfo property TC 9.0.1069.7 on Win10 x64 system

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Yusufm87
Occasional Contributor
‎12-03-2018 01:06 AM
‎12-03-2018 01:06 AM

Incorrect OS Info from Sys.OSInfo property TC 9.0.1069.7 on Win10 x64 system

Hi, I am using TestComplete 9 and I am getting incorrect values about the operating system in Sys.OSInfo object.

The object is returning below values:

FullName : Microsoft Windows 8 Business, 64-bit

Version : 6.2 Build 9200

Windows64bit : True

 

Actual Values of the OS:

Full Name: Microsoft Windows 10 Pro

Version: 10.0.17134 N/A Build 17134

 

Could some one please let us know if this is a know issue and if there is any resolution for this.

 

Thanks,

Yusuf Malak

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AlexKaras
Community Hero
Community Hero
‎12-03-2018 04:07 AM
‎12-03-2018 04:07 AM

Re: Incorrect OS Info from Sys.OSInfo property TC 9.0.1069.7 on Win10 x64 system

Hi Yusuf,

 

For the official reply I would recommend to ask Support directly via the https://support.smartbear.com/message/?prod=TestComplete form.

However, TC 9 is very outdated version and I am pretty sure that even if this appears to be a problem, it won't be corrected.

 

Regards,
  /Alex [Community Hero]
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tristaanogre
Community Hero
Community Hero
‎12-03-2018 05:05 AM
‎12-03-2018 05:05 AM

Re: Incorrect OS Info from Sys.OSInfo property TC 9.0.1069.7 on Win10 x64 system

I don't recall 100% when exactly Windows 10 support was added to TestComplete but I'm pretty certain it was after TestComplete 9.  What you are probably experiencing is TestComplete 9 not being coded to understand an OS later than Windows 8.


Robert Martin
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Vallalarasu_P
Frequent Contributor
‎12-10-2018 03:25 AM
‎12-10-2018 03:25 AM

Re: Incorrect OS Info from Sys.OSInfo property TC 9.0.1069.7 on Win10 x64 system

For an instant solution, Try using WMI Object to read the System Info. 

 

 

With Regards
Vallalarasu Pandiyan | LinkedIn |Vallalarasu.p@gmail.com
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