I ran a browser-based test (from: https://support.smartbear.com/testcomplete/videos/smartbear-academy-testcomplete-101-april-2017/), and, I got the error in the 1st screen shot. Action Taken So Far:A.) Used Test Complete Help Menu To Change FireFox To Single Process Mode. The Parameters: “browser.tabs.remote.autostart” and “browser.tabs.remote.autostart.2” have been set to “False” – as per instructions from the TestComplete Help File Regarding This Issue.B.) Re-Recorded The Test. But, The Same Issue Arises. Let me know what your thoughts are please.

SB345 wrote: dganov- Many Thanks for your prompt response.. I tried what you suggested. But, the issue still persists.On replaying the recorded test, it takes me to the checkout cart webpage. This is different from what I did when I was recording the test.Thank you. Your problem reported above is not a problem with FireFox security but with object recognition. You have more than one web browser open when the tests run so TestComplete needs to figure out which browser to use... and it's getting confused. You need to launch your browser as part of the test case. This will make sure that TestComplete sets it's internal value to indicate what browser is to be used for the tests. \ Once that's corrected, then you should try running the test case again and correct any mapping issues that my come up because it looks like you have problems with other areas of object recognition. Note that while recording a test case and letting TestComplete automatically map your components is a good starting point, you should almost ALWAYS go back and review what TestComplete mapped and correct/update any mapping so as to be accurate and reliable.

I have turned off Automatic Updates on Firefox. But it appears that Firefox has been updated already.I also tried using Google Chrome, but, I get a different set of errors.Thank you.

I am using Mozilla Firefox V 57.0 (64-Bit). I am downloading Firefox patches from here:https://support.smartbear.com/downloads/testcomplete/firefox-patches/ & will update you.Thanks..

Hi, Have you read this help article: https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/firefox.html#additional-recommended-browser-settings (Disable Multiprocess Mode) ? Does it help?

AlexKarasThanks for your response. Yes, I used the information in that article. But, that did not help in solving the problem.

Firefox Is Running In MultiProcess Mode .. TestComplete May Work With Firefox Incorrectly......

12 Replies

SB345
Occasional Contributor
7 years ago
I have turned off Automatic Updates on Firefox. But it appears that Firefox has been updated already.

I also tried using Google Chrome, but, I get a different set of errors.

Thank you.
- SB345
  Occasional Contributor
  7 years ago
  I am using Mozilla Firefox V 57.0 (64-Bit). I am downloading Firefox patches from here:
  
  https://support.smartbear.com/downloads/testcomplete/firefox-patches/ & will update you.
  
  Thanks..
AlexKaras
Champion Level 3
7 years ago
Hi,

Have you read this help article: https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/firefox.html#additional-recommended-browser-settings (Disable Multiprocess Mode) ? Does it help?
- SB345
  Occasional Contributor
  7 years ago
  AlexKarasThanks for your response. Yes, I used the information in that article. But, that did not help in solving the problem.
  - dganov
    Staff
    7 years ago
    Please try to change value of Firefox setting "security.sandbox.content.level" to 1, restart Firefox and try again.
SB345
Occasional Contributor
7 years ago
Hi, thank you prompt messages.

I have attached a copy of the screen shot of the keyword test.

Here is a description of the test steps:

1. Open Google Chrome

2. Type in the URL: https://demo.broadleafcommerce.org/

3. Search for "green ghost"

4. Select "green ghost".

5. Move item ("green ghost") into to Basket

6. Apply checkpoint on the cost if the item ($9.00)

7. Delete the item from the basket

8. Go back to the Home Page

9. Close Browser

10. End Test

Please, let me know if you require more information.

Forum Discussion

Firefox Is Running In MultiProcess Mode .. TestComplete May Work With Firefox Incorrectly......

12 Replies

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