cancel
Showing results for 
Search instead for 
Did you mean: 

version 12.10 - Problem with Edge's pop-up windows

Highlighted
Occasional Contributor

version 12.10 - Problem with Edge's pop-up windows

hi,

I'm using TestComplete v12.10 with Edge browser on a Java application.

 

 

I'm not able to identify objects correctly in pop-up windows. Same window works fine with Firefox/Chrome/IE. Have you seen similar issue ?

Plz let me know if more details required.

 

regards,

Varun

9 REPLIES 9
Highlighted
Community Hero

Re: version 12.10 - Problem with Edge's pop-up windows

Highlighted
Occasional Contributor

Re: version 12.10 - Problem with Edge's pop-up windows

Hey Marsha,

 

Thanks for your quick response. I did check all prerequisites. I'm just not able to get objects correctly in pop-up window in my application. The Object spy fails too.

Note that everything works just well in other browsers. Have no idea where is the problem. I had doubts in Edge's favorites bar enabling/disabling. But that is also giving inconsistent results.

 

regards,

Varun

Highlighted
Community Hero

Re: version 12.10 - Problem with Edge's pop-up windows

Hi Varun,

 

What exact version of TC12.10 you are using? There was a similar problem with Chrome in the initial release of TC 12.10.590 and it was corrected in the 12.10.602 (that should be available on your customer site https://my.smartbear.com).

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================
Highlighted
Occasional Contributor

Re: version 12.10 - Problem with Edge's pop-up windows

Hi Alex,
I'm using 590. I'll check 602 & let you know the result.
Thanks.

regards,
Varun
Highlighted
Occasional Contributor

Re: version 12.10 - Problem with Edge's pop-up windows

Hi Alex,

 

Sorry for late response.

I tried with TC v12.10.602.7, but still facing the problem. Not able to access objects on a pop-up page in Edge. TC gives wrong coordinates of objects.

Same page works fine with FF/Chrome/IE.

 

Pls let me know if I can provide some more info.

 

regards,

Varun

Highlighted
Community Hero

Re: version 12.10 - Problem with Edge's pop-up windows

Hi Varun,

 

I think that the best option is to report problem to Support via https://support.smartbear.com/message/?prod=TestComplete form. It will definitely help if you can provide them with web address that they can access for their investigation.

 

P.S.

> Not able to access objects on a pop-up page in Edge. TC gives wrong coordinates of objects.

So, objects are identified but the clicks are done higher than object actually is? If the above is correct, try to hide the Favorites toolbar in Edge (if you have it displayed) and mention the result in the case reported to Support.

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================
Highlighted
Senior Member

Re: version 12.10 - Problem with Edge's pop-up windows

I have the same problem with Edge

there is any update?

 

modifying a lot of tests is not a good solution for me.

 

Highlighted
Community Hero

Re: version 12.10 - Problem with Edge's pop-up windows

You can check with Support directly at this link:

https://support.smartbear.com/message/?prod=TestComplete 

Highlighted
Community Hero

Re: version 12.10 - Problem with Edge's pop-up windows

Hi,

 

Does not sound like your case, but just in case: https://community.smartbear.com/t5/TestComplete-Functional-Web/Edge-not-recognized-as-Sys-Browser-qu...

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================
New Here?
Join us and watch the welcome video:
Announcements
Join TechCorner Challenge!
Want a fun and easy way to learn TestComplete? Try solving weekly TechCorner challenges and get into the Leaderboard!

Challenge Status

Changing options from outside of TestComplete

Participate!

How to execute remote test and obtain results via Test Runner REST API

Participate!

Comparing content of HTML table with Excel file data

Participate!

Compare HTML table with Excel file and correct data in the file

Participate!
Top Kudoed Authors