It's a shame that the refuse to learn the tool... TestComplete IS a good tool... but as with any tool, if you use it wrong, you can mess stuff up (ever try opening a glass jar with a hammer? Yeah, it gets the jar open, but not in a useful way). So, learning the tool is important and I'm glad you have the perseverance to do so.
Robert Martin [Hall of Fame] Please consider giving a Kudo if I write good stuff ----
Why automate? I do automated testing because there's only so much a human being can do and remain healthy. Sleep is a requirement. So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group. I love good food, good books, good friends, and good fun.