Forum Discussion

whuang's avatar
whuang
Regular Contributor
5 years ago
Solved

Why screen resolution becomes smaller when I disconnect RDP connection?

Hello support team,   I have several virtual machines running TC, and only one of the machines has this issue. When I launched TC and had it running with RDP connected and desktop displayed, the ...
  • tristaanogre's avatar
    tristaanogre
    5 years ago

    You need to log in to the console of the remote machine and set the desktop resolution on the console.  This behavior you're seeing is normal because RDP connections set a different resolution than what is on the console.  So, when you disconnect and send the session back to the console, the resolution re-adjusts.  

tristaanogre's avatar
tristaanogre
Esteemed Contributor

You need to log in to the console of the remote machine and set the desktop resolution on the console.  This behavior you're seeing is normal because RDP connections set a different resolution than what is on the console.  So, when you disconnect and send the session back to the console, the resolution re-adjusts.