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amcminigal's avatar
amcminigal
Occasional Contributor
9 years ago

Why does TestComplete 11 crash occasionally, but often, in Checkpoint editing?

As I update my Checkpoints, based on necessary changes, in the Objects Editor, TestComplete will occassionally crash. This happens once a day or so, i.e. not every time. This also happens sometimes when the test results indicate that an object cannot be found, I select to Highlight the object on screen and TestComplete crashes.

 

Each time, I send the logs to SmartBear and restart, but this has been conistently happening since I upgraded to TestComplete 11.

 

My scripts use TFS, through Visual Studio 2012, for Source Control, which may be a factor in the Checpoint editing, but shouldn't be a factor in highlightng objects on screen.

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  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    9 years ago

    Hi Amcminigal,

     

    Thanks for sending the logs from the crash report dialog. Also, I would recommend that you contact our TestComplete Customer Care Team to investigate this issue in detail. If possible, please send them one of the crash reports you have. You can contact them via this form: https://support.smartbear.com/product-list/

     

    Thanks in advance.