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TestExecute + Firefox has stopped working

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Super Contributor

TestExecute + Firefox has stopped working

We are running the batch job that contain 9-10 Testcomplete tests using TestExecute. We are using firefox. But the Firefox get hung sometimes and it prevent running further tests. We got the pop up Firefox has stopped working.Attached here is the screenhot. 

 

We are using the batch script as mentioned in the below link.

https://support.smartbear.com/testcomplete/docs/working-with/automating/command-line-and-exit-codes/...

 

Thank

NG

1 ACCEPTED SOLUTION

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Community Hero

Re: TestExecute + Firefox has stopped working

If you've been through everything I mentioned and still have questions, here's the link for Support

https://support.smartbear.com/message/?prod=TestComplete

View solution in original post

6 REPLIES 6
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Community Hero

Re: TestExecute + Firefox has stopped working

Does the same test work properly if you run it from TestComplete?

 

Do your TestComplete and TestExecute versions match?

 

Have you been through all these steps?

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/firefox.h...

 

Have you checked to see if you need a Firefox patch?

https://support.smartbear.com/downloads/testcomplete/firefox-patches/

 

 

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Super Contributor

Re: TestExecute + Firefox has stopped working

Yes .

 

TestExecute version is 14.61.294.11

 

TestComplete version 14.61.294.7

 

Only the last number differs. Does it make difference ?

 

 

 

 

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Community Hero

Re: TestExecute + Firefox has stopped working

I would go ahead and update TestExecute.  I've always been told that the versions need to match.

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Super Contributor

Re: TestExecute + Firefox has stopped working

@Marsha_R 

 

The last number differes everytime . I am looking at the latest version 

 

Testcomplete 14.70.237.7

 

TestExecute 14.70.237.11

 

 

Highlighted
Community Hero

Re: TestExecute + Firefox has stopped working

If you've been through everything I mentioned and still have questions, here's the link for Support

https://support.smartbear.com/message/?prod=TestComplete

View solution in original post

Highlighted
Super Contributor

Re: TestExecute + Firefox has stopped working

I am very well aware of this support .

Thanks You

NG

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