TestComplete cannot spy the object in this kind of web page.

[ApplePen]

Like the subject showed.

I can spy objects in other pages except this kind of web page.

I want to click Advanced or Go back button now, but TestComplete cannot spy the object.

How can I resolve it?

[TanyaGorbunova · Accepted solution]

Hi @ApplePen,

I'm not sure if the browser allows "seeing" the objects on such a page. Can you please open the page in IE and check if TestComplete can identify the objects? I suppose there may be some security limitations.

Also, you can try the OCR feature to recognize the objects in TestComplete.

Anyway, I suggest that you contact the Support Team for a deeper investigation. You can contact them here: 

https://support.smartbear.com/message/?prod=testcomplete