TestComplete 14.60 unable to locate objects in Edge or Chrome on W10

[JamesP]

Hello,

I am testing our web app using TestComplete 14.60 and it is unable to identify any of the objects in a panel on MS Edge (88.0.705.63) and Chrome (89.0.4389.90) on W10.

It works fine with Internet explorer.

It can't see anything in the body below (even when the object was ID'd and created in IE first):

Thanks for any help,

Regards,

James

[Marsha_R]

It looks like you need TC version 14.74 to support Chrome 89.  That may also fix your Edge problem.

https://support.smartbear.com/testcomplete/downloads/chrome-patches/

[JamesP]

Thanks Marsha.

I am stuck with this version for the time being.

Does anyone know of a workaround?

Regards,

James

[Marsha_R]

You can check with Support and see what they say.  Here's the link:

https://support.smartbear.com/testcomplete/message

[JamesP]

i,

I've upgraded to 17.74 and the issue persists.

I have found that it is linked to the fact the code is in an Iframe.

I will open a separate entry to ask this question as I have seen a few entries in here but none of them solve my particular issue.

[Marsha_R · Accepted solution]

This earlier thread may be of some help

https://community.smartbear.com/t5/TestComplete-Functional-Web/Handle-Iframe/td-p/197679

Contacting Support is still a good idea.

[JamesP]

Thanks for that link Marsha, I didn't spot it in my searches and that that looks very interesting. 

Kind regards,

James