cancel
Showing results for 
Search instead for 
Did you mean: 

Sentinel Admin control control is password protected

SOLVED
A78448
New Contributor

Sentinel Admin control control is password protected

one of the user when launch Sentinel Admin Control and try to change any fields it ask for user to set the password which is not the case other users as they can update/change the configuration.

Why is the user asked to set password?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Marsha_R
Community Hero

Re: Sentinel Admin control control is password protected

There is password protection available but it would be for all users and someone would have activated it on your end

https://support.smartbear.com/testcomplete/docs/licensing/how-to/license-manager/protecting-access-t...

 

I suggest you contact Support directly for help with this.  Here's the link:

https://support.smartbear.com/testcomplete/message

View solution in original post

3 REPLIES 3
Marsha_R
Community Hero

Re: Sentinel Admin control control is password protected

What happened when you tried setting the password?

A78448
New Contributor

Re: Sentinel Admin control control is password protected

it ask for the current password and then to set new password . we are not aware of what the current password should be

 

Marsha_R
Community Hero

Re: Sentinel Admin control control is password protected

There is password protection available but it would be for all users and someone would have activated it on your end

https://support.smartbear.com/testcomplete/docs/licensing/how-to/license-manager/protecting-access-t...

 

I suggest you contact Support directly for help with this.  Here's the link:

https://support.smartbear.com/testcomplete/message

View solution in original post

New Here?
Join us and watch the welcome video:
Announcements
Top Kudoed Authors