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Reviewing .dmp file

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Frequent Contributor

Reviewing .dmp file

I am reviewing a .dmp file produced when our tested app crashes when a button is clicked (to open a new screen).  Can anyone make head's or tails of this?  This crash only occurs in TC9 and TC10 and did NOT occur in TC8.2.



Thanks,

Morgan



--------------------------------------




Symbol search path is: *** Invalid ***


****************************************************************************


* Symbol loading may be unreliable without a symbol search path.           *


* Use .symfix to have the debugger choose a symbol path.                   *


* After setting your symbol path, use .reload to refresh symbol locations. *


****************************************************************************


Executable search path is: 


Windows 7 Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible


Product: WinNt, suite: SingleUserTS


Machine Name:


Debug session time: Fri Apr 18 11:03:18.000 2014 (UTC - 4:00)


System Uptime: not available


Process Uptime: 0 days 0:02:24.000


................................................................


................................................................


................


Loading unloaded module list


.


This dump file has an exception of interest stored in it.


The stored exception information can be accessed via .ecxr.


(efc.910): Access violation - code c0000005 (first/second chance not available)


*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntdll.dll - 


*** ERROR: Symbol file could not be found.  Defaulted to export symbols for msvbvm60.dll - 


eax=00000000 ebx=00000020 ecx=00000000 edx=04431334 esi=04c86584 edi=72952c80


eip=7297442d esp=0018f398 ebp=0018f3a4 iopl=0         nv up ei pl zr na pe nc


cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246


msvbvm60!IID_IVbaHost+0x5ded:


7297442d 8b4828          mov     ecx,dword ptr [eax+28h] ds:002b:00000028=????????

1 REPLY 1
Highlighted
Frequent Contributor

RE: Reviewing .dmp file

Okay, I might have made headway with the Microsoft Debugger.  Latest error reads...




************* Symbol Loading Error Summary **************


Module name            Error


msvbvm60               PDB not found : cache*


Unable to locate the .pdb file in this location


 


                       No data is available : SRV*http://msdl.microsoft.com/download/symbols


The SYMSRV client failed validating the GUID for the module, or the


module does not have the debug header information.








..... anything?

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