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Remote desktop session got locked up after certain time

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whuang
Regular Contributor

Remote desktop session got locked up after certain time

Hi there,

 

I have a test set which has a lot of test cases. I launched the test set from QAComplete, but from the screenshots in the run history reports I see half of the test cases were failed because of remote desktop were locked. Is there any settings I need to configure to keep the remote session always unlocked? I have a script to keep the remote session active all the time if I run the test set directly from TestComplete, but how can I keep the remote session active through QAComplete?

 

Thanks in advance!

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1 ACCEPTED SOLUTION

Accepted Solutions
tristaanogre
Community Hero

Re: Remote desktop session got locked up after certain time

Desktops getting locked are usually either a local setting on the desktop for timing out on inactivity or in a network security group policy.  You should probably check, first, with your network/security adminsitrators to determine if there is a group policy and, if so, if it can be turned off for your automation environment.


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available

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2 REPLIES 2
tristaanogre
Community Hero

Re: Remote desktop session got locked up after certain time

Desktops getting locked are usually either a local setting on the desktop for timing out on inactivity or in a network security group policy.  You should probably check, first, with your network/security adminsitrators to determine if there is a group policy and, if so, if it can be turned off for your automation environment.


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available

View solution in original post

sonya_m
Community Manager

Re: Remote desktop session got locked up after certain time

Thank you tristaanogre!

 

@whuang does this help?


Sonya Mihaljova
Community and Education Specialist

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