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Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

New Contributor

Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

TC Version: 14.0.308.7 x64

Microsoft Edge 41.16299.967.0

OS: Windows 10 Pro

 

I am on TC Version: 14.0.308.7 x64 and encountered this issue where in object spy is not recognizing objects in this website(https://mailtrap.io/signin) on Microsoft Edge 41.16299.967.0. Where as it works perfectly fine on our application. I need this to be fixed to run my scripts on crossbrowsertesting. Does anyone know what could be the issue? 

 

Thanks

6 REPLIES 6
Community Hero

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/edge.html...


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Extensions available
Community Manager

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

Hi @Iamvinod,

 

Have you managed to resolve the issue? Please let us know if you still need the assistance.

---------
Tanya Gorbunova
SmartBear Community Manager

Join the September Hub-bub to show off, learn and win
New Contributor

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

Hi @TanyaGorbunova ,

This issue is still not resolved. I am still not able to spy objects in https://mailtrap.io/signin

Community Hero

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0


@Iamvinod wrote:

Hi @TanyaGorbunova ,

This issue is still not resolved. I am still not able to spy objects in https://mailtrap.io/signin


I did just try it myself.  Other pages work just fine in Edge, that page does not.  i can't see anything in my experience that indicates as to why this would be the case.  


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Extensions available
Community Manager

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

Hi,

Thanks for checking this behavior, Robert.

@Iamvinod, if you see the object recognition issue only with this web site, I recommend that you report this behavior to our Support Team. They will need to investigate this behavior. You can contact the Team here:

http://support.smartbear.com/message/?prod=TestComplete

 

Please share the results of this investigation with us.

---------
Tanya Gorbunova
SmartBear Community Manager

Join the September Hub-bub to show off, learn and win
Community Manager

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

Hi @Iamvinod,

Have you and the Support Team found the cause of the problem? Please share it with us.

---------
Tanya Gorbunova
SmartBear Community Manager

Join the September Hub-bub to show off, learn and win
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