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Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

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New Contributor

Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

TC Version: 14.0.308.7 x64

Microsoft Edge 41.16299.967.0

OS: Windows 10 Pro

 

I am on TC Version: 14.0.308.7 x64 and encountered this issue where in object spy is not recognizing objects in this website(https://mailtrap.io/signin) on Microsoft Edge 41.16299.967.0. Where as it works perfectly fine on our application. I need this to be fixed to run my scripts on crossbrowsertesting. Does anyone know what could be the issue? 

 

Thanks

6 REPLIES 6
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Community Hero

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/edge.html...


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
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Community Manager

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

Hi @Iamvinod,

 

Have you managed to resolve the issue? Please let us know if you still need the assistance.

---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!
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New Contributor

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

Hi @TanyaGorbunova ,

This issue is still not resolved. I am still not able to spy objects in https://mailtrap.io/signin

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Community Hero

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0


@Iamvinod wrote:

Hi @TanyaGorbunova ,

This issue is still not resolved. I am still not able to spy objects in https://mailtrap.io/signin


I did just try it myself.  Other pages work just fine in Edge, that page does not.  i can't see anything in my experience that indicates as to why this would be the case.  


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
Highlighted
Community Manager

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

Hi,

Thanks for checking this behavior, Robert.

@Iamvinod, if you see the object recognition issue only with this web site, I recommend that you report this behavior to our Support Team. They will need to investigate this behavior. You can contact the Team here:

http://support.smartbear.com/message/?prod=TestComplete

 

Please share the results of this investigation with us.

---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!
Highlighted
Community Manager

Re: Object spy doesn't work on a specific website on Microsoft Edge 41.16299.967.0

Hi @Iamvinod,

Have you and the Support Team found the cause of the problem? Please share it with us.

---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!