I am trying to run the TestComplete project suite through jenkins but on jenkins it display the message All the prooduct instances allowed by your license key are already in use (running) TestComplete version Number = 12.30.165 Jenkins ver = 2.7.2 Any idea what is causing this ? how can we fix this

You have a set number of licenses. When you're running TestComplete, it consumes one license. When Jenkins launches the tests, that also consumes a license. If you shut down an instance of TestComplete, that frees a license. So... what that message is saying is that, when the test is launching via Jenkins, there are no licenses currently available. You'll need to have someone shut down their instance of TestComplete in order for the Jenkins task to execute.

You might consider letting Jenkins run TestExecute instead of TestComplete. That's a better use of your licenses.

Hi, What modules are required depends on your tested application. See https://smartbear.com/product/testcomplete/pricing/ for more details.

A few things to start with, it looks like you are specifying a network path for your project suite instead of a relative path to your jobs working directory. That will need to be updated. I'm also seeing in your error log though: Could not init C:\Program Files (x86)\Jenkins\workspace\testcomplete_FA which means you're not getting your git code. My guess is that you have job workspace directory set the same as your slave remote directory so it's putting jenkins file in there and you cannot init a git repo in a non empty directory

> Could not init C:\Program Files (x86)\Jenkins\workspace\testcomplete_FA which means you're not getting your git code. Additionally, considering that ProgramFiles is protected system folder, the client might simply do not have proper permissions for it. (Not mentioning the fact that it is not the best idea to assign ProgramFiles folder as the root for project source.)

Jenkins | SmartBear Community

23 Replies

tristaanogre
Esteemed Contributor
7 years ago
You have a set number of licenses. When you're running TestComplete, it consumes one license. When Jenkins launches the tests, that also consumes a license. If you shut down an instance of TestComplete, that frees a license.

So... what that message is saying is that, when the test is launching via Jenkins, there are no licenses currently available. You'll need to have someone shut down their instance of TestComplete in order for the Jenkins task to execute.
- Marsha_R
  Champion Level 3
  7 years ago
  You might consider letting Jenkins run TestExecute instead of TestComplete. That's a better use of your licenses.
- nisgupta
  Valued Contributor
  7 years ago
  Thank you very much for the updates . Actually right now I have set up everything local to my machine. Jenkins is also installed on my machine so whatever the communication is going on between Jenkins and TestComplete is local to my machine .
  Here is one question
  - Whenever we run the testcomplete project suite through Jenkins, do we need to close the TestComplete window ?
  
  - Now I am not getting the same license error but another error . Attached the screenshot.
  Not sure why this message "you are using a limited time license for Desktop testing feature and it has expired"
  - Marsha_R
    Champion Level 3
    7 years ago
    I suggest walking through these troubleshooting steps:
    
    https://support.smartbear.com/troubleshooter/?prod=Licensing
nisgupta
Valued Contributor
7 years ago
I am trying to use the jenkins to run the TestComplete Builds. I have Checked the TestComplete Code in Stash-Git. Now I am trying to run the code in one slave machine which has TestExecute . I am getting the error as attached .

Please update

Thanks

Nishchal
log6 KB
- cunderw
  Community Hero
  7 years ago
  Can you post screenshots of your jenkins config for your slave and for the project that you're trying to build that runs test complete.
  
  The errors indicate there is an issue with how you're using git to grab your files.
  
  https://stackoverflow.com/questions/8639501/jenkins-could-not-run-git
  
  https://support.cloudbees.com/hc/en-us/articles/218156697-Git-Failed-to-connect-to-repository-Could-not-init-tmp
  
  These seem like similar issues and a good place to start.
  - nisgupta
    Valued Contributor
    7 years ago
    Here are the attached screenshots for Slave configurations and Jenkins Project Configurations.
    
    I am trying to run the TestComplete projects on the VM machine which has TestExecute acting as slave jenkins .
    
    Thanks
    
    Nishchal
    
    JenkinProjectConfig.pdf267 KB
nisgupta
Valued Contributor
7 years ago
Has any one using Jenkins to run the TestComplete project suites ?

Thanks

Nishchal
- Marsha_R
  Champion Level 3
  7 years ago
  I used the Search function and looked in the forum there's about one question a month (besides yours!) about Jenkins, so I would say yes.
  
  cunderw can you help here?
  - nisgupta
    Valued Contributor
    7 years ago
    Let me know if I need to explain more about the issue .
    
    Thanks
    
    Nishchal

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