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Is TestComplete compatible with FireFox ?

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Occasional Contributor

Is TestComplete compatible with FireFox ?

Hi,

I'm trying to use TestComplete with FireFox 61.0.1 , but TestComplete is not recognizing the objects on screen .
I applied all the recommendations mentioned in Preparing Firefox for Web Testing , but didn't work Smiley Sad
I even tried to install FireFox 59 and also didn't work Smiley Sad

 

And I see the same issue in Chrome !

Any help please !

Thanks
Raghda

2 ACCEPTED SOLUTIONS

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Community Hero

Re: Is TestComplete compatible with FireFox ?

What version of TestComplete are you using?  Currently, TestComplete 12.50 supports up through FireFox 61 as per https://support.smartbear.com/downloads/testcomplete/firefox-patches/.  

 

Likewise, TestComplete 12.50 supports Chrome 67 out of the box... but there is a requirement of having the Chrome extension installed in the browser.  If the extension isn't installed, you won't be able to recognize objects in Chrome.

 

 


Robert Martin
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Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

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View solution in original post

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Super Contributor

Re: Is TestComplete compatible with FireFox ?

Finally we resolve this . Somehow we miss the following setting in firefox

browser.tabs.remote.autostart

browser.tabs.remote.autostart2

 

we changed it to false. and it work now.

 

Thanks

Nishchal

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15 REPLIES 15
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Community Hero

Re: Is TestComplete compatible with FireFox ?

What version of TestComplete are you using?  Currently, TestComplete 12.50 supports up through FireFox 61 as per https://support.smartbear.com/downloads/testcomplete/firefox-patches/.  

 

Likewise, TestComplete 12.50 supports Chrome 67 out of the box... but there is a requirement of having the Chrome extension installed in the browser.  If the extension isn't installed, you won't be able to recognize objects in Chrome.

 

 


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available

View solution in original post

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Occasional Contributor

Re: Is TestComplete compatible with FireFox ?

Is it not recognizing them during recording or playback?  If it is a NameMapping issue then you may need to find what works best for your web application testing. NameMapping itself is great, but it is something that takes time to figure out.  I am still finding better ways to interact with it all the time. 

 

You may have to take the approach I did and add NameMapping manually with criteria specific to the way you need the items to be found.

OR

script out finding the objects using the Find method 

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/common-tasks/finding-objects...

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Super Contributor

Re: Is TestComplete compatible with FireFox ?

We are also having the same issues . One team memeber  has the Firefox 61.0.1. We did check for updates for firefox patch. We have the check the files as well.

 

But it is still not recognizing the objects using Object Spy.

 

Thanks

NG

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Super Contributor

Re: Is TestComplete compatible with FireFox ?

Object Spy is not able to highlight the object. 

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Re: Is TestComplete compatible with FireFox ?


@nisgupta wrote:

We are also having the same issues . One team memeber  has the Firefox 61.0.1. We did check for updates for firefox patch. We have the check the files as well.

 

But it is still not recognizing the objects using Object Spy.

 

Thanks

NG


Same question.  What version of TC are you running?  If you're not running TC 12.50, then there is no patch, currently, to support FireFox 61 for older versions of TC.

 

If you ARE running TC 12.50, then I'd recommend contacting support directly at https://support.smartbear.com/message/?prod=TestComplete


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
Highlighted
Super Contributor

Re: Is TestComplete compatible with FireFox ?

Version of TestComplete is  12.50.4142.7 which I think is the latest version.

 

Also I am looking at the link Which mention Firefox 61.

https://support.smartbear.com/downloads/testcomplete/firefox-patches/?product=TestComplete&maxver=12...

 

Am I missing something here ?

 

Thanks

NG

 

 

 

 

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Community Hero

Re: Is TestComplete compatible with FireFox ?

Nope... as mentioned, I think at this point you contact support directly.


Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
Highlighted
Community Hero

Re: Is TestComplete compatible with FireFox ?

Any object or just a specific object? Can you post a screen shot of object in your object browser? Does this happen on all sites or just one?


Thanks,
Carson

Click the Accept as Solution button if my answer has helped
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Super Contributor

Re: Is TestComplete compatible with FireFox ?

It happens for all site.  After selecting the option ctrl+Shift + A when I bring the mouse over any objects like button it do not show red highlight in order to capture the object.

 

Thanks

NG

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