I am using the latest version of testcomplete and chrome. When running tests I am not able to test against chrome and instead get a warning that the plugin for chrome is not supported. Can someone please provide guidance on how to proceed with testing against chrome? Is there an ETA on when this plugin will be supported again, and do I need to rollback to an older version of chrome? Please advise thank you.
The latest version of TestComplete is 11.11 and it includes a new plugin that can work with the latest Chrome versions.
You need to upgrade your instance of TestComplete.
How is this product upgraded? I am at version 11.0.644.7. Checking for updates does not appear to return anything. I get a window that pop ups incredibly fast and says "Checking for the product update..." with a progress bar and then it goes away and nothing happens. Is there a fee I have to pay or some other trick to perform an upgrade?
Yes, everything is enabled for the extension in chrome. According to reply above yours....I guess I just need to figure out how I upgrade testcomplete to 11.11. My assumption was that I could do it by checking for updates, but that does not appear to prompt me with any actions to take, nor does it inform me if I am up to date. I'm still stuck with trying to troubleshoot the chrome issue. Any recommendations would be appreciated. Thank you.
I believe if you can just download the newest version if you have access to the account. At my workplace, my system admin had to send me the newest version of TestComplete 11 to install because I do not have access to the account as I was not the one that purchased it.
If you have access to the SmartBear Account ( https://my.smartbear.com ), you can download the installation file for TestComplete 11.11 there.