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Anyone Else Crashing TC v10?

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Contributor

Anyone Else Crashing TC v10?

I have found that if I fire off a script which starts by opening IE, then I realize IE is open so I quickly both close IE and then click Stop for TC again and again, TC becomes completely unresponsive and I have to force a Restart on my PC to get back control.



Has anyone else encountered this?
1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager

RE: Anyone Else Crashing TC v10?


Hi Mike,


 


Based on the information from here, TestComplete 10 doesn't officially support IE 11. Although, I saw many people who are using TC 10 and IE 11, and they work OK. Can you contact our TestComplete Support team to investigate the situation?

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

11 REPLIES 11
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Occasional Contributor

RE: Anyone Else Crashing TC v10?

I believe I saw something similar a few days back, from memory I managed to get task manager going and kill the TC process. One thing to note is that while you will get a warning in the test log if the browser is open before a Run command, it should not actually disrupt the test. I've been running several of my tests starting with a Run with the browser already open. Best to only have one tab open though.
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Contributor

RE: Anyone Else Crashing TC v10?

Thanks, Jack.  I first tried Task Manager, but it failed to close TC (each time this occurred).  I am using a Log In script to launch IE and log in to the app, then it runs the script of interest.  I like it to run as cleanly as possible, but in my enthusiasm to get it rolling I sometimes forget to manually close IE and just fire off the start of the scripts.  That's the point where I go "ACK!  CLOSE, DAMN YOU!  CLOSE!" but alas, it fails.



But whether its through the log as you wrote or my manually stopping the script, shouldn't TC be able to handle it either way?
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Occasional Contributor

RE: Anyone Else Crashing TC v10?

Theoretically yes, but I imagine that there are probably quite a few factors at play here. And yeah I know the feeling of  "ACK!  CLOSE, DAMN YOU!  CLOSE!".



I did however just try exactly what you are doing (launching the script then closing the browser and stopping the script) and didn't run into any issues. It did take around 15 seconds to close the test but got there in the end.
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Contributor

RE: Anyone Else Crashing TC v10?

Hmm... It does occur to me that had just updated to IE11.  Maybe it and TC v10 have compatibility issues?  Being TC10 is still in Beta, that would be understandable.



Its not a horrifying problem since just slowing down and making sure I have things set before clicking Run would solve it, but I was wondering if someone else was encountering it.



Thanks, Jack 🙂
Highlighted
Community Manager

RE: Anyone Else Crashing TC v10?


Hi Mike,


 


Based on the information from here, TestComplete 10 doesn't officially support IE 11. Although, I saw many people who are using TC 10 and IE 11, and they work OK. Can you contact our TestComplete Support team to investigate the situation?

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

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Contributor

RE: Anyone Else Crashing TC v10?

That was the conclusion I was drawing as well.  No worries at all...I just reverted back to IE9 and all is well.



Thanks!!! 🙂
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Super Contributor

RE: Anyone Else Crashing TC v10?

Why don't you just check if IE is open and close it and open it again or just run a bat that closes all IE instances? This last one is what I use... Even with IE 11
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Contributor

RE: Anyone Else Crashing TC v10?

That occurred to me...still learning how to do things like that. 🙂 
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Super Contributor

RE: Anyone Else Crashing TC v10?

You're in for a treat! 😉
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